Best Paper Awards

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Paper ID: ABSHL-49-02

The Impact of Management Information Systems on the Quality of Management Decisions

Johnson Olu Egbuniwe

Affiliation: Department Of Business Administration, University of Mediterranean, Karpasia, North Cyprus
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Paper ID: RAME-69-13

Management of Human Resources as a Competitive Advantage

J. Liedke, H.A. Irigaray1 Y. Neves

Affiliation: 1 EBAPE (Rio de Janeiro - BRAZIL) 2 Fundação Getulio Vargas (Rio de Janeiro - BRAZIL)
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Paper ID: IEBS-89-11

Effectiveness of Entrepreneurship Development Support Programmes – Case of Yep Business Ideas Incubator

Ranko Markuš, Mirela Omerović

Affiliation: Youth Employment Project, GOPA Representative Office in Bosnia and Herzegovina, Sarajevo, Bosnia and Herzegovina
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Paper ID: BEMSH-JAN20-19

The Role of Methods of Service Encounter and Surprise on Customer Delight and Customer Loyalty in Indonesian Supermarkets

Maudlin Klissa Dhiandra Putri

Affiliation: Faculty of Economics and Business, University of Groningen, Groningen, Netherlands